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Standard Warranty and Disclaimers

1 Year LIMITED Warranty On Hanvey Sprinter Grooming Van and Ford Grooming Van Conversion

Excluded from this Warranty are the van chassis, all equipment covered by warranty by the manufacturer of the particular piece of equipment, sealant, paint, Interior surface finish. The primary conversion and its components are covered for  ONE (1) YEAR period from the date of purchase by the Original Purchaser. Warranty is not transferable.

THINGS EXCLUDED FROM WARRANTY

Warrantor is not responsible for claims relating to the following: (1) defacing: scratches, dents, chips, tears, and defacing on any surface not caused by Warrantor; (2) routine maintenance; (3) damage from unauthorized repairs, abuse, misuse, or neglect; (4) damage caused by improper towing; (5) component parts covered by separate Supplier Warranty such as warranties of the manufacturer of vacs, dryers, tub, inverter, vents, water pumps, windows, light fixtures, etc. These warranty claims must be presented to their respective component manufacturer for warranty service. Hanvey Specialty Designs, LLC reserves the right for final determination whether or not the product has been abused or misused by the Purchaser.

WARRANTOR’S OBLIGATION – HOW TO GET WARRANTY SERVICE

Warrantor shall elect to remedy defects in materials and workmanship caused by Warrantor by repair replacement or refund, if replacement or repair is not possible. All defective products shall be delivered to Warrantor’s address listed above unless prior written approval is obtained from Warrantor. Warrantor may, as its option, select another qualified location for the repair to be completed. Warrantor will not be obligated, in any way, to pay for any repairs made without its specific approval. All costs incurred in shipping or delivering the products for warranty service shall be borne by the Purchaser. Warrantor shall remedy defects within a reasonable time, not to exceed sixty (60) days after delivery of Purchaser.

PURCHASER’S OBLIGATION

Purchaser must notify the Warrantor, at Hanvey Specialty Designs LLC, 1473 Walhalla Hwy, Pickens SC 29671, of any defect within fifteen (15) days after it is, or should have been, discovered. To assure proper documentation follow all calls with written notification mailed to us to support the date of your claim.  Purchaser must pay all service, towing, and transportation charges incurred to obtain warranty service.

DISCLAIMER OF CONSEQUENTIAL AND INCIDENTAL CHARGES

(Hanvey is not responsible for loss of income or consequential costs)

THE ORIGINAL PURCHASER OF WARRANTOR’S PRODUCT AND ANY PERSON TO WHOM THE PRODUCT IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED USER OR BENEFICIARY OF THE PRODUCT SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCT. DAMAGES INCLUDE LOSS OF USE OF TRAILER, LOSS OF REVENUES, OR ANY OTHER COMMERCIAL LOSSES, SUBSEQUENT USE OF RENTAL EQUIPMENT, LOSS OF TIME AND INCONVENIENCE.

Some states do not allow for the exclusion or the limitation of incidental damages, so the above limitation or exclusion may not apply to you.

LIMITATION AND DISCLAIMER OF IMPLIED WARRANTIES

THE WARRANTOR EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND ALL IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AFTER EXPIRATION OF THE WARRANTY PERIOD, There is no warrantor beyond that contained in this Warranty. No person has authority to enlarge , amend, or modify this Warranty.

(in basic language, Hanvey will not be responsible for any claimed loss of income due to equipment downtime for any reason. Besides, mobile groomers get the luxury to reschedule clients more effectively than any stationary shop.)

Some States do not allow limitation on how long an implied warranty lasts, so the above limitations may not apply to you.

DESIGN CHANGES

Warrantor reserve the right to change the design of its product from time to time without notice and with no obligation to make corresponding changes in its products previously manufactured.

LEGAL REMEDIES OF PURCHASER

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. No action to enforce this warranty shall be commenced later than six (6) months after the discovery of any defect or after expiration of the warranty period.

Revised 3/4/2005 clh

 Additional

Mobile Grooming Conversion
Warranty information in a less legal language.

All equipment installed is warranted by the manufacturer of the product. That warranty will vary by manufacturer.

For example the inverter used in the sprinter has a 30 month manufacturer's warranty. The roof vents have two years and so on.

The installation supports and materials are covered by Hanvey Specialty Designs, LLC for a period of one year against defects.

The conversion which includes the modification to the interior of the cargo area of the unit is covered under a one year limited warranty. It is a simple material defect warranty which means that if a material is found to be defective, that material will be replace with like material, new or reconditioned. At the sole discretion of Hanvey Specialty Designs LLC(Hanvey), the repair may be made by an approved repair service at which time any warranty transfers to the repair service and no longer the responsibility of  Hanvey Specialty Designs, LLC. The only way to retain continued warranty coverage from Hanvey is for the repair to be made at one of our facilities or if a local repair is approved in writing prior to the repair. All repairs made prior to the approval will not be covered under any circumstance.  This type of repair includes anything relating to the structure build of the conversion. Any modification made by anyone other than Hanvey relating to the defective part (s) will void any warranty. Misuse which includes using oxidizing (acid or chlorine based) or abrasives agents to clean surfaces and any other misuse of the area in question will void warranty coverage.

The choice of materials, labor and location for the repair is strictly retained by Hanvey Specialty Designs, LLC. The cost of transport to the repair facility is the sole responsibility of the owner. Every clients has the option to take on repair responsibility at their own cost which will allow them to choose materials, labor and location but to do so removes all responsibility for the resolution of the issue from Hanvey Specialty Designs, LLC.

The inverter power systems are covered by the inverter manufacturer. The inverter wiring and battery bank fall under our 1 year limited warranty coverage.

Paint finishes and surface cosmetics in the conversion have no warranty expressed or implied once it leave the Hanvey facility upon delivery.

All modifications that deviated from standard production(custom designed components) will have a more restrictive warranty or no warranty at all. The installation of "Sky Lights"( or running boards on the Sprinter rather than the step) is an example of a non-standard modification to the design. For sky lights there is no coverage beyond the assurance that the units are installed and functioning properly at the time of deliver. Once the unit leave the property and is taken in possession by the owner, coverage ends for these non-standard installations.

Roof vent installations are warranted for proper wiring but the seal preparation has no warranty.

Additional warranty notices:

Let is be know that the roof vent sealant material we use is applied in a textured fashion to improve elasticity and reduce the risk of future leakage.

Let it be known that painting the roof top surface any color other than white will increase the skin temperature of the top from a range of 120 up to nearly 200 degree F. due to this increase in temperature, no warranty is given for the degree of cooling capacity that is needed to properly cool the conversion area. Painted the top any color other than white is to be done at your own risk. Only the mechanical function of the air conditioning system will remain under it's installers warranty which is a contracted installation by party others than Hanvey Specialty Designs, LLC.

Let it also be known that due to transport requirements of moving the unit chassis from the dealer to our possession and transport from facility one (Pickens SC) to the customized graphics installer (Thomasville NC), all grooming units with custom graphics will have 400-700 mile on them over and above that applied to the vehicle prior to delivery of the unit from our facility.  This mileage will never exceed 1000 miles without prior consent from the owner.

revised 1/08/06

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